Users are unable to delete email from Exchange webmail (also out of office reply does not work)

Symptom:

  1. Users are unable to delete their email from their webmail. You receive a message saying “The action tyou tried to perform couldn’t be completed because there’s a configuration problem on the server. If the problem continues, contact your helpdesk. The entire error report is listed below:”.
  2. When you go to https://mailserverserver.domain.com/EWS you are prompted for the password, but the password is rejected repeatedly.
  3. From the Outlook client, you are not able to go to Out of Office.

Solutions:

  1. Open IIS Manager, and then navigate to Default Web Site.
  2. Right-click Default Web Site, and then click Edit Bindings.
  3. If a binding exists for HTTP, clear the host name value. (I had the ones with home address (172.0.0.1).)
  4. If no binding exists for HTTP, create a new binding that has no host name and a value of All Unassigned for the IP address.
  5. Restart IIS.

 

 

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