Cannot Add Roles or Features on Windows server 2008 R2 Service Pack1

Q: 

I cannot add roles or features on windows server 2008 r2 service pack 1.  I am getting the following error.

Unexpected error refreshing Server Manager: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.  (Exception from HRESULT: 0x80070422)

For more information, see the event log: Diagnostic, Event Viewer, Applications and Services Logs, Microsoft, Windows, Server Manager, Operational.

I looked at this log and it gave the following.

 

Could not discover the state of the system. An unexpected exception was found:

System.Runtime.InteropServices.COMException (0x80070422): The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (Exception from HRESULT: 0x80070422)

at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)

at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)

at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()

at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()

at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()

at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()

at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)

at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)

 

Then I downloaded the system update readiness tool and it gave me the result of 
Summary:
Seconds executed: 1877
 No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache

 

A: 

Can you check if the “Windows Modules Installer” is not disabled?

Info from this service: “Enables installation, modification, and removal of Windows updates and optional components. If this service is disabled, install or uninstall of Windows updates might fail for this computer”.

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s