Cannot Add Roles or Features on Windows server 2008 R2 Service Pack1


I cannot add roles or features on windows server 2008 r2 service pack 1.  I am getting the following error.

Unexpected error refreshing Server Manager: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.  (Exception from HRESULT: 0x80070422)

For more information, see the event log: Diagnostic, Event Viewer, Applications and Services Logs, Microsoft, Windows, Server Manager, Operational.

I looked at this log and it gave the following.


Could not discover the state of the system. An unexpected exception was found:

System.Runtime.InteropServices.COMException (0x80070422): The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. (Exception from HRESULT: 0x80070422)

at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)

at Microsoft.Windows.ServerManager.ComponentInstaller.CreateSessionAndPackage(IntPtr& session, IntPtr& package)

at Microsoft.Windows.ServerManager.ComponentInstaller.InitializeUpdateInfo()

at Microsoft.Windows.ServerManager.ComponentInstaller.Initialize()

at Microsoft.Windows.ServerManager.Common.Provider.RefreshDiscovery()

at Microsoft.Windows.ServerManager.LocalResult.PerformDiscovery()

at Microsoft.Windows.ServerManager.ServerManagerModel.CreateLocalResult(RefreshType refreshType)

at Microsoft.Windows.ServerManager.ServerManagerModel.InternalRefreshModelResult(Object state)


Then I downloaded the system update readiness tool and it gave me the result of 
Seconds executed: 1877
 No errors detected
(w) Unable to get system disk properties 0x0000045D IOCTL_STORAGE_QUERY_PROPERTY Disk Cache



Can you check if the “Windows Modules Installer” is not disabled?

Info from this service: “Enables installation, modification, and removal of Windows updates and optional components. If this service is disabled, install or uninstall of Windows updates might fail for this computer”.



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